LEGAL REFERENCE

Terms & Conditions for done999app Accounts

Before you open an account on done999app, these terms set out what you agree to and what we commit to in return. We have written them in plain...

Account Holder ObligationsSupported Regions OnlyPakistani Payment Rails CoveredWithdrawal & Deposit RulesAccount Suspension Rights
done999app Terms & Conditions for done999app Accounts

What These Terms Cover and How They Apply

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

TERMS HELP CHANNELS

Reach Us If You Have Terms Questions

If any part of these terms is unclear or you have a question about how a specific clause applies to your account...

Live Chat Our live chat team can clarify any terms...
Email Support Send detailed terms or policy questions to our...
Help Centre Our help centre contains plain-language explanations of the...
POLICY TRUST SIGNALS

How We Keep These Terms Transparent

We shape our terms around clarity and fairness so you always know what applies to your account, your deposits, and your withdrawal rights on done999app in supported Pakistan...

Plain-Language Drafting

Every clause in our terms is written to be read by an account holder, not a lawyer. We avoid ambiguous...

Advance Notice of Changes

When we update these terms, active accounts are notified by email before the revised version takes effect. You are never...

Payment Term Clarity

Our terms spell out exactly how JazzCash, Easypaisa, SadaPay and Raast transactions are classified, what verification steps apply, and what...

Account Suspension Process

If we need to restrict an account under these terms, we follow a documented internal process. We notify you of...

Dispute Resolution Path

These terms include a clear dispute resolution process. You raise the issue with our support team first; if unresolved, it...

Regional Access Terms

We state clearly which regions are supported and under what conditions access is permitted where local law allows. There is...

How Our Terms Align Across Policy Pages

Our terms, privacy policy, and payment policy share the same definitions and account-holder protections so there are no contradictions between what one page says and another.

Account Definition
The same account definition appears in our terms, privacy policy, and payment policy — one meaning, applied consistently across every document.
Payment Rail Coverage
JazzCash, Easypaisa, SadaPay and Raast are covered under the same terms across all policy pages; no payment page introduces rules that contradict what the terms say.
Suspension Clause
The account suspension clause in these terms matches the language in our privacy and payment policies so the process is identical regardless of which policy triggered the review.
Withdrawal Timeline
Withdrawal timelines referenced in these terms align with the payment policy page so you see the same figures in both places and can hold us to them.
Supported Regions Language
Every policy page uses the same supported-regions wording. There is no page that implies broader access than what these terms define for Pakistan.
Dispute Resolution
The dispute resolution steps described here are the same steps referenced in the payment and privacy policies — one process, three pages, consistent language throughout.
Revision Notification
The advance-notice commitment for term changes is stated in the same terms across all our policy pages, so you have the same protection regardless of which policy is revised.

Key Elements That Shape Your Account Experience

These are the visible structures that define how your account operates under our terms — from how access is granted to how your account data is...

Single Account Rule

Our terms allow one account per person. If multiple accounts are detected under the same identity or payment details, we reserve the right to merge or close the duplicates in line with our account terms.

Account Verification

We verify account identity before processing withdrawals. The verification step is outlined in these terms and applies equally whether you fund via JazzCash, Easypaisa, SadaPay or Raast.

Session Security

Your account session is tied to your login credentials. Our terms require you to keep these secure; we take no liability for activity that occurs under a compromised login that was not reported to us promptly.

Device Access

These terms permit account access from any device in a supported region. Behaviour is consistent whether you open the platform on mobile or desktop, and the same rules apply to all sessions.

Fund Holding Terms

Funds in your account are held separately from our operating accounts. The terms governing how those funds are held, accessed, and returned on account closure are set out in the payment section of this document.

Inactive Account Policy

Accounts with no activity for an extended period are subject to our inactive account clause. We notify you before any fee or closure applies, and the timeline is stated clearly within these terms.

Frequently Asked Questions About Our Terms

Yes. These terms cover all supported payment rails including JazzCash, Easypaisa, SadaPay and Raast. The payment section of the terms sets out the specific rules that apply to each method.

We follow a documented process: notify you of the breach, give you the chance to respond, and then apply the appropriate action, which may range from a temporary restriction to permanent account closure depending on the nature of the breach.

No. We are committed to notifying active accounts by email before any revised terms take effect. You have time to review the changes before they apply to your account.

Contact our support team directly with the details of your dispute. We will open an internal review and respond in writing. The full process is set out in the dispute resolution section of these terms.

The same terms apply regardless of how you access done999app. There is no separate mobile policy; your account rights and obligations are identical across all devices in supported regions.

Supported regions are the locations where done999app permits account registration and activity where local law allows. Pakistan is included as a supported region, and the terms apply in full to accounts registered from here.

Our data retention terms specify how long account information is held after an account is closed or becomes inactive. The duration and the handling process are set out clearly in the privacy and terms sections.